"Spoke to front desk woman over phone few times, who told us of special for 2 vials Kybella with 1 free touch up. Mentioned this to Kerns and she screamed at us, saying there's no such promo. Crazy!"
Spa
· Nova Iorque, Estados Unidos
"We bought her English bulldog 10 authentic expensive rib bones but she flicked her hand, said NO and told us to throw them away! Not even a simple thank you. A rude, arrogant person."
Spa
· Nova Iorque, Estados Unidos
"My mother & I have been suffering extensive emotional & psychological distress thanks to the employees there. She cried nonstop on way home in taxi. Her health has been deteriorating since incident."
Spa
· Nova Iorque, Estados Unidos
"Taylor hurled offensive remarks toward my mother and me. She also joined in with Anna and started screaming at us. What kind of place is this?! They seem to want to ruin the business! Unbelievable!"
Spa
· Nova Iorque, Estados Unidos
"Audrey caught on recording making clenched fists, screaming at the top of her lungs, verbally harassing my mother & me. I felt afraid for my safety- & well-being. I thought she was going to punch me!"
Spa
· Nova Iorque, Estados Unidos
"Audrey seems to be mentally unstable. Instead of siding with us, the paying customers, she screamed at us to leave the place when my mother and I were just trying to explain our negative experience"
Spa
· Nova Iorque, Estados Unidos