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- Sandra HurdAgosto 6, 2013Wasn't the best experience would not come back most of the staff was nice but only to a point reservations were terrible ti work with.
- You would think that their staff would be more polite. Terrible service in ALL of the restaurants, long lines, and just rude. However, it's clean.
- The cleaning ladies organize your bathroom items!!
- Grab a burger at Stax and enjoy the beautiful view on the terrace!
- Take the halls and elevators around this place. Trust me it's quicker!
- J SJulho 12, 2013Staff is not the best- extremely slow and inefficient. Wasn't able to check in until 5 pm and then was told to wait in concierge line which was the slowest
- There are MUCH better hotels in Nashville that are closer to downtown.
- Avoid room service. It's overpriced. Walk your happy butt down to one of the restaurants. Many of them are open late.
- The worst internet access and performance of any major property I've been at for years. Page loads do slow it reminded me of the days of dialup modems.
- Rex HammockAgosto 16, 2011Hotel, I mean, resort employees are not called "employees." They are called "stars."
- This Hotel RAWKS, I want to visit their other locations...
- Cheryl SpanglerOutubro 28, 2011Excellent....phenomenal..exit realty convention changing the minds of realtors
- Steve H.Dezembro 21, 2011Went to a concert here. $4.00 for the very small bottle of water. What a rip off! As expensive as this place is looks like they could do better.
- Quite possibly the worst internet service of any resort in the country. Using my 4G hotspot instead.
- It's reopened, not much has changed. Customer Service is better, but the food is still bad and overpriced. And Fedex xharged $130 to deliver four boxes within the hotel.
- Wes WOutubro 17, 2019A terrible place to stay! We were interrupted 3 times by staff who couldn’t speak English. The rooms weren’t anything special.
- Mike GrDezembro 8, 2010Do not order room service, go out to eat! It was very poor, the chicken breast is what I had, yuck