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- The level of services is amazing from all Staff, especially Concierge,such as Aline Kalar.And I recommend to all,to allow themselves to experience the luxury and services at The Ritz Carlton Chicago.
- Mark J. CarterFevereiro 23, 2014If you like Jameson and want something different try the Jame O Smash (the grilled lemon adds a lot to the flavor of the drink....)Voto a favor Mar 16
- Chris VitaleMaio 18, 2017Even with three reservation changes and the entire hotel being under construction you simply cannot beat it. Better than any other Ritz and the best hotel in Chicago, bar none!Voto a favor Feb 17
- Andrea GinepriJaneiro 15, 2015Extraordinary location inside the water tower. Really confortable beds invite you to rest for the whole day. I'll be back
- Head to the renovated bar in the lobby. Chat with Mel. He’s been there for 20+ years and has a lot of stories to tell. Not to mention he makes a mean whiskey sour :)
- Ashley Batrouny TasseJulho 16, 2022Love this Ritz! Classy, but not too stuffy!! The rooms are equipped nicely… free overnight shoeshine service available, too! Dry centrally located! Highly recommend!
- Hamid Alan9aryDezembro 14, 2023At this location, in addition to the wonderful services provided don’t hesitate to ask the concierge team; they know things about restaurants and attractions you won’t find on the web.
- Damian BayonaSetembro 22, 2017Beautiful lobby and restaurant area. Rooms are nice but nothing spectacular. Views of the lake are a plus. Sauna and steam rooms are included and a great way to relax
- Ahmed ElkenanyJulho 14, 2011The Deluxe suites are amazing, very spacious living and dining area, good bedroom and don't get me started on the views especially from the 26th and up.
- Peter RuddellAbril 8, 2014Great family-friendly hotel. Make sure to check in with the concierge before arriving, who will arrange special deliveries to your room. Staff treats kids like royalty.
- Men's Health MagSetembro 16, 2014Our favorite Gold Coast perch, The Dec Rooftop Lounge + Bar, features barrel-aged cocktails, skyline views, ivy-covered trellises, and a giant, eye-shaped sculpture.
- Well, this Ritz is quite outdated. A refresh is overdue. That said, the service is spectacular as ever.
- JACKSONOutubro 19, 2010My experience at The Ritz was amazing! It was well worth every valuable moment. The staff was wonderful and my Lake front view was breathtaking! The Bed provided the Best Sleep ever while on vacati
- Ilene MooreDezembro 7, 2011Have the afternoon tea- delicious collection of sandwiches, scones, and tiny desserts. You can also have coffee, or with an upcharge you can have champagne.
- Spencer BrownellMaio 5, 2015Beautiful hotel! Great staff! Could definitely improve their morning coffee bar though. Pretty poor considering the level of clientele.
- The view was stunning. Such a nice hotel room. All the little luxuries I guess you should expect from this brand.
- Great, friendly staff. The bed and pillows had you feeling like you were sleeping on a cloud. Try the Grilled Bloody Mary!
- Ted CoppockNovembro 8, 2013If you want only the very best and can afford the very best. Experience to die for.
- Shannon MooreJaneiro 19, 2018This hotel just finished a huge renovation in August and looks absolutely stunning! Talk about luxury!!!
- Demir DemirkanMarço 8, 2013Great food & service at the restaurant. Friendly, elegant and relaxed atmosphere.
- Best concierge staff in the city. No question.
- notmadeintaiwanMaio 5, 2011Great view even from 20th floor. Staff is great and attentive. Meals are pricey for groups so would do hold dinner elsewhere.
- Israel LimDezembro 2, 2010I was amazed staying at this one of the Best hotel in Chicago. However the wireless broadband is pretty slow! This is killing!
- Mishel JustesenMarço 20, 2011The Vinter's Wonderland martini at the lobby bar is amazing. Best girlie martini I have ever enjoyed!
- The Concierge is super friendly and very helpful.
- Tracey AltmanJulho 14, 2011Try the Steele Pinot Noir, Caneros - delicious. At Deco bar or avail with room service
- Dilara SultanNovembro 5, 2011excellent staff, nice location next to shopping and Perfect Place for a holiday ball Leia mais
- Tanya BeeFevereiro 9, 2013One of my all time favs. We (
http://www.centerfoldstrips.com ) were invited last weekend - N ZNovembro 21, 2013This is the ONLY Ritz-Carlton that is managed by the Four Seasons hotel management Co.
- Rob HavasyAbril 22, 2015The staff here gets service; they set the standard by which others should be judged.
- Chris VitaleOutubro 14, 2019Such a huge disappointment from my last experience here. Not only was the 2 bedroom suite filthy but nothing they said came through. Recommend avoiding. There are a ton of options downtown.
- Great hotel! The workout facility could use an upgrade tho
- Nelson HiltonJunho 16, 2010Just checked in for my 24 hr Chicago visit. Very impressed with the new rooms and renovation. Great new look!
- Lucy PerryMaio 21, 2017Needs updating but process is underway - will reserve judgement until then but still a fine hotel
- The bar on the 12th floor has the eat blue cheese stuffed olives for the Martinis. I die.